# VoxHealth

> Product documentation for VoxHealth, the AI voice agent and front-desk platform for healthcare practices.

## Docs

- [VoxHealth](https://docs.voxhealth.ai/index.md): An AI voice agent and front-desk platform for healthcare practices, connected directly to your practice management system.
- [How it works](https://docs.voxhealth.ai/getting-started/how-it-works.md): What happens between the phone ringing and an appointment landing in your schedule.
- [Quickstart](https://docs.voxhealth.ai/quickstart.md): The five things that have to be true before your agent takes its first call.
- [Onboarding](https://docs.voxhealth.ai/getting-started/onboarding.md): What a practice implementation looks like, in the order things have to happen.
- [Navigating VoxHealth](https://docs.voxhealth.ai/getting-started/navigating-voxhealth.md): What each section of the app is for, and which ones you will see.
- [Assistants](https://docs.voxhealth.ai/agents/assistants.md): Your voice agents. What they say, how they sound, and what they are allowed to do.
- [Capabilities](https://docs.voxhealth.ai/agents/capabilities.md): Every action a voice agent can take, and the toggle that controls it.
- [Knowledge base](https://docs.voxhealth.ai/agents/knowledge-base.md): The answers the agent gives to questions callers ask about your practice.
- [Links](https://docs.voxhealth.ai/agents/links.md): Pages the agent can text or email to a patient during a call.
- [New patient intake](https://docs.voxhealth.ai/agents/new-patient-intake.md): What the agent asks a new patient before it books them.
- [Email assistant](https://docs.voxhealth.ai/agents/email-assistant.md): The agent that reads and replies to your inbox.
- [Web chat](https://docs.voxhealth.ai/agents/web-chat.md): The chat window on your website.
- [Phone numbers](https://docs.voxhealth.ai/channels/phone-numbers.md): The numbers that reach your agents.
- [Call routing](https://docs.voxhealth.ai/channels/call-routing.md): Where a call goes when it needs a person.
- [Notifications](https://docs.voxhealth.ai/channels/notifications.md): Reminders and confirmations sent to patients, and the log of everything that went out.
- [Messages](https://docs.voxhealth.ai/channels/messages.md): Two-way SMS with patients.
- [Campaigns](https://docs.voxhealth.ai/channels/campaigns.md): Outbound SMS and call campaigns to a group of patients.
- [Dashboard](https://docs.voxhealth.ai/front-desk/dashboard.md): Today at a glance.
- [Huddle](https://docs.voxhealth.ai/front-desk/huddle.md): The morning meeting view. One day's schedule with what each patient needs.
- [Calls](https://docs.voxhealth.ai/front-desk/calls.md): Every call, with recording, transcript, summary, and outcome.
- [Follow-ups](https://docs.voxhealth.ai/front-desk/follow-ups.md): The calls that left something for a person to do.
- [Fax & email](https://docs.voxhealth.ai/front-desk/fax-and-email.md): The inbound document inbox.
- [Referrals](https://docs.voxhealth.ai/front-desk/referrals.md): Referrals extracted from inbound documents, ready for review.
- [Patients](https://docs.voxhealth.ai/patients/patients.md): Patient records, synced from your practice management system.
- [Scheduling](https://docs.voxhealth.ai/patients/scheduling.md): The appointment calendar.
- [Availability](https://docs.voxhealth.ai/patients/availability.md): The next open slot across the practice.
- [Waitlist](https://docs.voxhealth.ai/patients/waitlist.md): Patients waiting for an earlier slot.
- [Intakes](https://docs.voxhealth.ai/patients/intakes.md): New patients the agent registered over the phone.
- [Forms](https://docs.voxhealth.ai/patients/forms.md): Registration, history, consent and insurance forms patients fill in on their phone.
- [Verifications](https://docs.voxhealth.ai/patients/verifications.md): Insurance eligibility and benefits.
- [Reviews](https://docs.voxhealth.ai/patients/reviews.md): Review requests, and where the ratings went.
- [Remittances](https://docs.voxhealth.ai/revenue/remittances.md): Insurance payments matched against claims.
- [Portal automation](https://docs.voxhealth.ai/revenue/portal-automation.md): Scheduled runs against payer portals.
- [Staff](https://docs.voxhealth.ai/team/staff.md): Your team and their roles.
- [Roles and permissions](https://docs.voxhealth.ai/team/roles-and-permissions.md): Who can see and do what.
- [Staffing](https://docs.voxhealth.ai/team/staffing.md): Who is working which shift, at which location.
- [Reports](https://docs.voxhealth.ai/reports/overview.md): Calls, appointments, notifications, and referrals over a date range.
- [Practice details](https://docs.voxhealth.ai/practice/details.md): Practice name, logo, and contact information.
- [Locations](https://docs.voxhealth.ai/practice/locations.md): Offices, addresses, and office hours.
- [Integrations](https://docs.voxhealth.ai/practice/integrations.md): Your practice management system and other connected software.
- [Billing](https://docs.voxhealth.ai/practice/billing.md): Your plan, payment method, and invoices.
- [Audit log](https://docs.voxhealth.ai/practice/audit-log.md): Who changed what, and when.
- [Security](https://docs.voxhealth.ai/security/overview.md): How access is controlled, and what you are responsible for.
- [Patient privacy](https://docs.voxhealth.ai/security/patient-privacy.md): How VoxHealth handles protected health information.
- [Supported systems](https://docs.voxhealth.ai/reference/supported-systems.md): The practice management systems VoxHealth connects to.
- [Glossary](https://docs.voxhealth.ai/reference/glossary.md): Terms used across VoxHealth.
- [Troubleshooting](https://docs.voxhealth.ai/reference/troubleshooting.md): Common problems and where to look first.
- [Scheduling widget](https://docs.voxhealth.ai/developers/widget/overview.md): Embeddable self-serve appointment booking for a practice website.
- [Installation](https://docs.voxhealth.ai/developers/widget/installation.md): Add the widget to a site.
- [Configuration](https://docs.voxhealth.ai/developers/widget/configuration.md): Every attribute and programmatic option.
- [Localization](https://docs.voxhealth.ai/developers/widget/localization.md): Six languages, and how one is chosen.
- [Security](https://docs.voxhealth.ai/developers/widget/security.md): Tokens, the domain allow-list, and rate limits.
- [Hosted booking page](https://docs.voxhealth.ai/developers/hosted-booking-page.md): A practice-branded booking page, for practices without a site to embed into.

## Optional

- [Support](mailto:support@voxhealth.ai)