> ## Documentation Index
> Fetch the complete documentation index at: https://docs.voxhealth.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Billing

> Your plan, payment method, and invoices.

**Settings → Billing.** Admin only. Front desk users cannot see it.

## What is here

* Your current plan and what it includes
* Payment method
* Invoices, with history

## What drives the bill

VoxHealth pricing generally has a base component and a usage component. Usage means the things that cost money to deliver. Call minutes, text messages, and any per-transaction services like insurance eligibility checks.

<Tip>
  The two usage lines that move most are call minutes and SMS. If a bill is larger than you expected, a [campaign](/channels/campaigns) or a widened [reminder schedule](/channels/notifications) is usually the reason, both are easy to send far more of than you intended.
</Tip>

## Trials

Trial start and end, and any payment failure, generate notifications to your admins. They appear in **Settings → Notification Log** alongside patient messages.

## Questions about an invoice

Contact [support@voxhealth.ai](mailto:support@voxhealth.ai) with the invoice number.

## Related

* [Roles and permissions](/team/roles-and-permissions): billing is admin-only by design