> ## Documentation Index
> Fetch the complete documentation index at: https://docs.voxhealth.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Staff

> Your team and their roles.

**Team → Staff.** Everyone with access to VoxHealth at your practice. Only an **admin** can add, invite, or edit staff. Front desk users can see the list but not change it.

## Adding someone

<Steps>
  <Step title="Invite them by email">
    They get a link to set their own password. Do not create shared logins. The [audit log](/practice/audit-log) is only useful if each action belongs to a person.
  </Step>

  <Step title="Give them a role">
    The role decides what they can see. See [Roles and permissions](/team/roles-and-permissions) for the full matrix. The short version is that `admin` can change settings and `front_desk` cannot.
  </Step>

  <Step title="Check what they see on first login">
    Sit with them for the first five minutes. A role that is too narrow shows up immediately as a page they need and cannot open.
  </Step>
</Steps>

## Choosing a role

| Person                                                                | Role         | Why                                                        |
| --------------------------------------------------------------------- | ------------ | ---------------------------------------------------------- |
| Owner, office manager                                                 | `admin`      | Needs settings, integrations, and billing                  |
| Receptionist, scheduler, treatment coordinator, insurance coordinator | `front_desk` | Needs the whole operational day, none of the configuration |
| Dentist, hygienist, physician                                         | `provider`   | Carries clinical identity for scheduling and assignment    |

<Tip>
  Give `front_desk` by default. Most practices end up with two or three admins and everyone else on front desk, which is the right shape: an accidental settings change is much more expensive than an occasional "can you turn this on for me".
</Tip>

## When someone leaves

Remove their access the day they leave. Their history in the audit log and on call records stays. Removing access does not erase what they did.

## Related

* [Roles and permissions](/team/roles-and-permissions)
* [Staffing](/team/staffing): who is working which shift, which is a different question from who has a login
* [Audit log](/practice/audit-log)